Customer loyalty to one service worker: Should it be discouraged?

    Thumbnail
    Citations
    Scopus
    Web of Science
    Altmetric
    73
    42
    Author
    Bove, LL; Johnson, LW
    Date
    2006-03-01
    Source Title
    INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING
    Publisher
    ELSEVIER SCIENCE BV
    University of Melbourne Author/s
    Johnson, Lester; Bove, Liliana
    Affiliation
    Management and Marketing
    Metadata
    Show full item record
    Document Type
    Journal Article
    Citations
    Bove, LL; Johnson, LW, Customer loyalty to one service worker: Should it be discouraged?, INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING, 2006, 23 (1), pp. 79 - 91
    Access Status
    This item is currently not available from this repository
    URI
    http://hdl.handle.net/11343/28027
    DOI
    10.1016/j.ijresmar.2006.01.007
    Description

    C1 - Refereed Journal Article
    Keywords
    Marketing

    Export Reference in RIS Format     

    Collections