Reducing the burden, increasing the impact: enabling the growth of quality-knowledge within the Victorian Community Sector. [Reports 1 and 2]

Abstract

These reports were prepared for the Office of the Community Sector’s Better Integrated Standards and Quality Assurance Systems (BISQAS) initiative. The core challenges being addressed are the problems of regulatory burdens arising from multiple quality standards. Five community sector quality standards (encompassing the Family Service and Out of Home Care, Disabilities, Housing, Home and Community Care, and Family Relationship Services Program sectors were mapped against each other. The reports identify opportunities and constraints if information and communication technologies were to be used toreduce regulatory burden through enhanced efficiencies associated with publishing quality standards and managing evidence files across multiple funded programs.The second report outlines how information and communication technologies can be used by divergent stakeholders to achieve the twin objectives of reducing burden and enhancing knowledge capacity.