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    Crossing the agent technology chasm: Lessons, experiences and challenges in commercial applications of agents

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    Author
    Munroe, S; Miller, T; Belechean, RA; Pechoucek, M; McBurney, P; Luck, M
    Date
    2006-12-01
    Source Title
    KNOWLEDGE ENGINEERING REVIEW
    Publisher
    CAMBRIDGE UNIV PRESS
    University of Melbourne Author/s
    Miller, Timothy
    Affiliation
    Computer Science and Software Engineering
    Metadata
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    Document Type
    Journal Article
    Citations
    Munroe, S., Miller, T., Belechean, R. A., Pechoucek, M., McBurney, P. & Luck, M. (2006). Crossing the agent technology chasm: Lessons, experiences and challenges in commercial applications of agents. KNOWLEDGE ENGINEERING REVIEW, 21 (4), pp.345-392. https://doi.org/10.1017/S0269888906001020.
    Access Status
    This item is currently not available from this repository
    URI
    http://hdl.handle.net/11343/29316
    DOI
    10.1017/S0269888906001020
    Abstract
    <jats:p>Agent software technologies are currently still in an early stage of market development, where, arguably, the majority of users adopting the technology are visionaries who have recognized the long-term potential of agent systems. Some current adopters also see short-term net commercial benefits from the technology, and more potential users will need to perceive such benefits if agent technologies are to become widely used. One way to assist potential adopters to assess the costs and benefits of agent technologies is through the sharing of actual deployment histories of these technologies. Working in collaboration with several companies and organizations in Europe and North America, we have studied deployed applications of agent technologies, and we present these case studies in detail in this paper. We also review the lessons learnt, and the key issues arising from the deployments, to guide decision-making in research, in development and in implementation of agent software technologies.</jats:p>
    Keywords
    Artificial Intelligence and Image Processing

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