Empirical evidence of the stock market's (mis)pricing of customer satisfaction
AuthorO'Sullivan, D; Hutchinson, MC; O'Connell, V
Source TitleInternational Journal of Research in Marketing
University of Melbourne Author/sO'Sullivan, Don
AffiliationMelbourne Business School
Document TypeJournal Article
CitationsO'Sullivan, D., Hutchinson, M. C. & O'Connell, V. (2009). Empirical evidence of the stock market's (mis)pricing of customer satisfaction. INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING, 26 (2), pp.154-161. https://doi.org/10.1016/j.ijresmar.2008.08.004.
Access StatusThis item is currently not available from this repository
- Click on "Export Reference in RIS Format" and choose "open with... Endnote".
- Click on "Export Reference in RIS Format". Login to Refworks, go to References => Import References