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Empirical evidence of the stock market's (mis)pricing of customer satisfaction

dc.contributor.authorO'Sullivan, D
dc.contributor.authorHutchinson, MC
dc.contributor.authorO'Connell, V
dc.date.available2014-05-21T23:28:46Z
dc.date.issued2009-06-01
dc.identifierhttp://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000267569700009&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=d4d813f4571fa7d6246bdc0dfeca3a1c
dc.identifier.citationO'Sullivan, D., Hutchinson, M. C. & O'Connell, V. (2009). Empirical evidence of the stock market's (mis)pricing of customer satisfaction. INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING, 26 (2), pp.154-161. https://doi.org/10.1016/j.ijresmar.2008.08.004.
dc.identifier.issn0167-8116
dc.identifier.urihttp://hdl.handle.net/11343/29653
dc.languageEnglish
dc.publisherELSEVIER
dc.subjectMarketing
dc.titleEmpirical evidence of the stock market's (mis)pricing of customer satisfaction
dc.typeJournal Article
dc.identifier.doi10.1016/j.ijresmar.2008.08.004
melbourne.peerreviewPeer Reviewed
melbourne.affiliationThe University of Melbourne
melbourne.affiliation.departmentMelbourne Business School
melbourne.source.titleInternational Journal of Research in Marketing
melbourne.source.volume26
melbourne.source.issue2
melbourne.source.pages154-161
dc.description.pagestart154
melbourne.publicationid140846
melbourne.elementsid320300
melbourne.contributor.authorO'Sullivan, Don
melbourne.internal.ingestnoteAbstract bulk upload (2017-07-20)
dc.identifier.eissn1873-8001
melbourne.accessrightsThis item is currently not available from this repository


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