Toward achieving customer satisfaction in online grocery shopping: Lessons learned from Australian and Swiss cases, electronic customer relationship management
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KURNIA, S; Schubert, PDate
2006Source Title
Electronic Customer Relationship ManagementPublisher
M.E. Sharpe, IncUniversity of Melbourne Author/s
Kurnia, SherahAffiliation
Information SystemsMetadata
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KURNIA, S. & Schubert, P. (2006). Toward achieving customer satisfaction in online grocery shopping: Lessons learned from Australian and Swiss cases, electronic customer relationship management. Electronic Customer Relationship Management, (3), pp.177-196. M.E. Sharpe, Inc.Access Status
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