Satisfaction, complaint, and the stock value gap
Author
Luo, X; Homburg, CDate
2008-07-01Source Title
JOURNAL OF MARKETINGPublisher
SAGE PUBLICATIONS INCUniversity of Melbourne Author/s
HOMBURG, CHRISTIANAffiliation
Management and MarketingMetadata
Show full item recordDocument Type
Journal ArticleCitations
Luo, X. & Homburg, C. (2008). Satisfaction, complaint, and the stock value gap. JOURNAL OF MARKETING, 72 (4), pp.29-43. https://doi.org/10.1509/jmkg.72.4.29.Access Status
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