Relationship marketing, human resource management, and the service-profit chain: A conception of key linkages

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    Author
    Herington, C; JOHNSON, L
    Date
    2007
    Source Title
    13th Academy of Marketing Science World Marketing Congress
    Publisher
    Academy of Marketing Science
    University of Melbourne Author/s
    Johnson, Lester
    Affiliation
    Melbourne Business School
    Metadata
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    Document Type
    Conference Paper
    Citations
    Herington, C. & JOHNSON, L. (2007). Relationship marketing, human resource management, and the service-profit chain: A conception of key linkages. 13th Academy of Marketing Science World Marketing Congress, pp.CD-CD. Academy of Marketing Science.
    Access Status
    This item is currently not available from this repository
    URI
    http://hdl.handle.net/11343/32402
    Description

    Academy of Marketing Science World Marketing Congress
    Keywords
    Marketing

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