Management and Marketing - Research Publications
Now showing items 1-12 of 634
Ignored Faces Produce Figural Face Aftereffects
(PUBLIC LIBRARY SCIENCE, 2012-09-21)
Following adaptation to faces with contracted (or expanded) internal features, faces previously perceived as normal appear distorted in the opposite direction. This figural face aftereffect suggests face-coding mechanisms adapt to changes in the spatial relations of features and/or the global structure of faces. Here, we investigated whether the figural aftereffect requires spatial attention. Participants ignored a distorted adapting face and performed a highly demanding letter-count task. Before and after adaptation, participants rated the normality of morphed distorted faces ranging from 50% contracted through undistorted to 50% expanded. A robust aftereffect was observed. These results suggest that the figural face aftereffect can occur in the absence of spatial attention, even when the attentional demands of the relevant task are high.
Income, personality, and subjective financial well-being: the role of gender in their genetic and environmental relationships
(FRONTIERS MEDIA SA, 2015-09-29)
Increasing levels of financial inequality prompt questions about the relationship between income and well-being. Using a twins sample from the Survey of Midlife Development in the U. S. and controlling for personality as core self-evaluations (CSE), we found that men, but not women, had higher subjective financial well-being (SFWB) when they had higher incomes. This relationship was due to 'unshared environmental' factors rather than genes, suggesting that the effect of income on SFWB is driven by unique experiences among men. Further, for women and men, we found that CSE influenced income and SFWB, and that both genetic and environmental factors explained this relationship. Given the relatively small and male-specific relationship between income and SFWB, and the determination of both income and SFWB by personality, we propose that policy makers focus on malleable factors beyond merely income in order to increase SFWB, including financial education and building self-regulatory capacity.
The effect of ending disclosure on the persuasiveness of narrative PSAs
(Elsevier BV, 2021-04)
Cautionary stories in which misbehavior results in negative outcomes are often used in public service announcements (PSAs) to promote behavioral change. These cautionary stories can either disclose or withhold their endings and the associated negative outcomes for the characters involved. In four experiments, we show that disclosing (vs. withholding) a story’s ending increases persuasion due to greater counterfactual thinking about alternative actions that could have prevented the negative outcomes. Integrating these findings within the Transportation-Imagery Model of narrative persuasion, we also show how dispositional levels of need for cognitive closure can amplify the effect of ending disclosure in a PSA. Our findings have important implications for both marketing communicators and policy makers who seek to improve the effectiveness of PSAs.
Supplier Engagement in Sustainability Programs: A Field Experiment of Enabling Versus Coercive Formalization
(SAGE Publications, 2021)
Formal, compliance-focused governance for supply chain sustainability initiatives has a mixed empirical track record. We build on classic research on bureaucracy to examine how “enabling” and “coercive” formalization at the buyer–supplier interface affect attitudes, an important precursor to behavioral engagement. We conduct a randomized field experiment with the supplier community of a South African insurance company to directly compare treatment effects of enabling and coercive interventions. We report and discuss the enabling intervention’s positive attitudinal effects and the moderation of these effects by supplier characteristics. Our findings also reveal some notable null effects, especially from the coercive intervention. We believe this work contributes to a more nuanced understanding of formal governance choices in supply chains and their impact on supplier engagement.
What silence can teach us about race and leadership
(SAGE Publications, 2021-01-01)
Silence is laden when it comes to race and leadership. We believe it is critical to reclaim the kind of silence that supports conscious transformation. Our contribution in this endeavor is twofold. Firstly, we distinguish between fear-based silence and sacred silence. Fear-based silence can be a running away from discomfort, a covering up of trepidation and anxiety. It can lead to collective amnesia and willful ignorance, a hoarding of status, privilege, and power, and forge deep divides between people. This is the world of masks and performativity, and at its worst harbors prejudice, hate, and destruction. Leadership tolerant of fear-based silence permits a festering of racism. Sacred silence by contrast heals and raises consciousness. For the kind of leadership required to consistently and indefatigably push for change and disruption to racism, we need a practice of sacred silence. Sacred silence cultivates the courage to look fearlessly within personal shadows and bravely at what is required to make the world a safe, secure, and just place for all. Secondly, we present four themes that emerged from our reflexive inquiry into race, leadership, and silence: listening dialogue, returning to Mother Earth wisdom, honoring potential, and practicing mindfulness in a context of collective wisdom.
Integrating andragogical philosophy with Indigenous teaching and learning
(SAGE Publications, 2021-01-01)
Recent Australian research has identified that the success of an Indigenous business greatly relies on the business acumen of its owner. Whilst business education offered through Business Schools is seemingly open to all, Indigenous Australian participation in these educational offerings have been low. In contrast the number of Indigenous businesses emerging in Australia over the past decade is building a demand for Indigenous specific business education offerings. The MURRA Indigenous Business Master Class at Melbourne Business School is such an example of an Indigenous business education program. We discuss how this program implements an andragogical philosophy into the Indigenous teaching and learning approach of business education to take into consideration an individual’s cultural and business knowledge to contextualise business learning. This paper identifies a framework of andragogy principles that contributes to the learning environment for Indigenous entrepreneurs. We identify four key learning principles and offer an evidence based model to progress business education. Through well designed Indigenous business education, business education can provide Indigenous entrepreneurs with an effective learning environment that integrates their cultural identity, highlights Indigenous knowledges and allows for the development of skills to support self-determination practices.
Impact of Internal Environmental Uncertainty and Knowledge Leveraging on Manufacturing Plant’s Financial Performance
Businesses are unclear about which levels of knowledge leveraging from suppliers and customers increase the financial performance in internal uncertain business environments. Therefore, this study first aims to explore how the leveraging of supplier and customer knowledge, which are driven by different motivations, impact the financial performance in modern days. Also, this study further investigates the impact of internal business environmental uncertainty dimensions of dynamism, munificence, and complexity on a business’ knowledge leveraging practices and financial performance. This study used empirical data from 513 plants, across 9 countries, and 21 industries and invokes Knowledge-Based View with environmental uncertainty literature. Leveraging of supplier and customer knowledge improve the financial performance and internal environmental uncertainty dimensions moderate those relationships.
The Fault Lines of Leadership: Lessons from the Global Covid-19 Crisis
(Taylor & Francis (Routledge), 2021)
In this article, we reflect on the role that leadership has played in the response to the global Covid-19 crisis. We discuss two major ‘fault lines' of leadership: narcissism, and ideological rigidity. A fault line is a problem that may not be obvious under normal circumstances but could cause leadership to fail stakeholders and society at large in a defining moment such as a global pandemic. Using case examples from global political leaders we elaborate on these breaking points in crisis leadership and contrast them with the healing properties of leader compassion and mending forces of evidence-based decision making. We conclude our article with implications for responsible leadership research and practice.
Applying a Sustainable Business Model Lens to Mutual Value Creation With Base of the Pyramid Suppliers
(SAGE Publications, 2021)
Base of the pyramid (BoP) ventures seek to create “mutual value” for themselves and poor communities, but often use business models unadapted for the BoP context, and have been less successful than hoped. Sustainable business models’ (SBMs) multi-stakeholder lens offers a promising alternative path to mutual value, but BoP-based SBM studies are scarce. This single case study explores whether and how SBM characteristics manifest in the business model and value outcomes of Habi, a Manila footwear company successfully creating mutual value with BoP suppliers. We find SBM characteristics underpin Habi’s dual-structure business model (value chain/shop) and success in four ways: viewing profits as a tool for community development resulted in designing both product and business model around community strengths; understanding communities as systems helped Habi address the complexities of poverty; balancing short-term business needs with a long-term, slow-growth approach led to their choice of investors; and implementing community value capture mechanisms ensured enduring community benefit.
Field Experiments in Routine Dynamics
(Cambridge University Press, 2021)
Experimental approaches are gaining in popularity across disciplines, ranging from behavioral sciences to economics. In this chapter, we discuss the advantages and disadvantages of field experiments and review their use by scholars to study routine dynamics. Based on these, we suggest that field experiments hold further promise to study routines given their potential to develop and test theory, while achieving internal and external validity. To further the adoption of field experiments to study routines, we outline a five-step procedure, including research questions and hypotheses, context and research setting, treatment and design, measurement and statistical tests, and managing field experiments. We conclude by discussing potential research questions and contexts suitable for field experiments.
As You Sow, So Shall You Reap: Organizations and Economic Inequality
The 2019 report by the U.S. Census Bureau noted that income inequality in the United States reached its highest level since the Census Bureau started tracking it in 1967 (Semega et al. 2019). Income inequality, reasured as the Gini Index, was 0.397 in 1967 but climbed to 0.485 in 2018 (Semega et al. 2019). What might be disappointing to most U.S. workers is the fact that despite very low unemployment rates, the real median household income has not changed significantly over the past decade. The bottom line is that wealth gains go predominantly to those already at the top. The rising gap between rich and poor is a growing global concern on par with such issues as discrimination, social justice and climate change. Although economic inequality penetrated collective social conscience after the Occupy Wall Street protests in 2011, action came at a slower pace. But, several candidates for Democratic nomination in the 2020 U.S. presidential election include growing income inequality as a significant national issue in their platforms. Similarly, business leaders have begun to take steps to deal with related issues, such as the gender pay gap. In one of the most visible actions related to this issue, Melinda Gates has committed $1 billion to promote gender equality (Gates 2019).
Platform governance design in platform ecosystems: Implications for complementors’ multihoming decision
(SAGE Publications, 2021)
Extant platform research focuses on how platform owners’ governance behaviors directly affect complementors. This study explicates the multilateral interdependence among different groups of producers within a platform ecosystem. We theorize about how platform owners’ governance design may create frictions between platform providers and complementors. While open governance grants greater autonomy to platform providers, it also cultivates a more complex ecosystem for complementors. Since ecosystem complexity raises the cost of product customization, complementors will be less willing to port an existing complement to a more complex ecosystem, i.e., less likely to multihome. The negative effect is weakened as the complementor has greater experience with the destination ecosystem, or when the complement exhibits a greater level of modularity. Our analysis of newly launched apps in Apple’s iOS and Google’s Android smartphone ecosystems finds supportive evidence. We discuss implications for the burgeoning literature on platform ecosystems and complementors.