Examining the effects of the COVID-19 pandemic on technology-enabled social interactions
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Date
2023
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Proceedings of the 35th Australian Computer-Human Interaction Conference
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ACM
Melbourne Authors
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Computing and Information Systems
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Conference Paper
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Nawaz, S., Linden, T., Mitchell, M. & Bhowmik, J. (2023). Examining the effects of the COVID-19 pandemic on technology-enabled social interactions. Bowen, J (Ed.) Pantidi, N (Ed.) McKay, D (Ed.) Ferreira, J (Ed.) Soro, A (Ed.) Blagojevic, R (Ed.) Lawrence, C (Ed.) Vanderschantz, N (Ed.) Keegan, TT (Ed.) Turner, J (Ed.) Davis, H (Ed.) Apperley, M (Ed.) Young, J (Ed.) Proceedings of the 35th Australian Computer-Human Interaction Conference, pp.128-139. ACM. https://doi.org/10.1145/3638380.3638444.
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Abstract
This study investigated the impact of the COVID-19 pandemic on technology-enabled social interactions using the Social Presence Theory (SPT). Cross-sectional data were collected through an online survey, with participation from 515 Australian adults aged 18 years and above. Bivariate and multinomial logistic regression analysis showed that age group differences significantly predicted satisfaction levels with online interactions, with the 18-40 age group being less satisfied than participants aged 41 and over. In addition, face-to-face interaction was highly preferred over online interactions. Socio-demographic factors such as age, gender, and marital status were significantly associated with the type of interaction individuals reported missing the most when they could not interact face-to-face. Most participants reported missing physical and emotional connection when they could not interact face-to-face. The study adds to the existing knowledge about the effects of the COVID-19 pandemic on social interactions, providing insights into both practical paraphernalia and implications for further research.