TY  - JOUR
AU  - Bove, LL
AU  - Johnson, LW
Y2  - 2014/05/21
Y1  - 2006/03/01
SN  - 0167-8116
UR  - http://hdl.handle.net/11343/28027
LA  - English
PB  - ELSEVIER
KW  - Marketing
T1  - Customer loyalty to one service worker: Should it be discouraged?
DO  - 10.1016/j.ijresmar.2006.01.007
IS  - INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING
VL  - 23
IS  - 1
SP  - 79-91
L1  - /bitstream/handle/11343/28027/255167_55454.pdf?sequence=1&isAllowed=n
ER  -