TY  - GEN
AU  - KURNIA, S
AU  - Schubert, P
Y2  - 2014/05/22
Y1  - 2006
SN  - 978-0-7656-1327-1
UR  - http://hdl.handle.net/11343/30081
PB  - M.E. Sharpe, Inc
KW  - Information Systems
T1  - Toward achieving customer satisfaction in online grocery shopping: Lessons learned from Australian and Swiss cases, electronic customer relationship management
IS  - Electronic Customer Relationship Management
SP  - 177-196
L1  - /bitstream/handle/11343/30081/279050_78817.pdf?sequence=1&isAllowed=n
ER  -