TY - JOUR AU - Homburg, C AU - Wieseke, J AU - Hoyer, WD Y2 - 2014/05/22 Y1 - 2009/03/01 SN - 0022-2429 UR - http://hdl.handle.net/11343/30184 LA - English PB - SAGE PUBLICATIONS INC KW - Marketing T1 - Social Identity and the Service-Profit Chain DO - 10.1509/jmkg.73.2.38 IS - JOURNAL OF MARKETING VL - 73 IS - 2 SP - 38-54 L1 - /bitstream/handle/11343/30184/279168_140922.pdf?sequence=1&isAllowed=n ER -